Verify Your bd239 Account Identity
Account verification on bd239 protects your balance and makes sure withdrawals reach the right person. You will need to submit a valid national ID or passport and a photo that matches. The document review is handled by our account team, not an automated bounce. Once approved, your account moves to verified status and withdrawal requests process without additional holds. We ask for
verification proactively — not just when something goes wrong — because it keeps your account secure from the start. Players in Dhaka and elsewhere in Bangladesh go through the same straightforward process.
- Upload Your ID — Go to Account Settings, select Verification, and upload a clear photo or scan of your national ID card or passport — both sides if required.
- Submit a Selfie — Take a live photo holding your ID next to your face. This confirms the document belongs to you and protects the account from unauthorised access.
- Account Team Reviews — Our team checks the submitted documents. You will receive a notification once your account status updates to verified — no lengthy back-and-forth.
- Verified Status Active — With verification complete, your withdrawal requests process without identity holds and your account wallet operates at full capacity.